Axis Bank — an amount of Rs. 612 deducted from my account without serving the purpose

Address:

Guntur, Andhra Pradesh

Dear sir/Madam, I made a transaction through axis bank merchant gateway POS at JNTU Hyderabad (txn# 658787) towards the payment of fee regarding my Original certificate, after the payment it displayed a webpage that my transcation was approved, but it was not redirected to the college site (http://epayments.jntuh.ac.in/convocation/), i have waited for long time. sometime later i reload the page and relogin into my site, then it again asked to pay the same amount, but i did the whole process again, so finally i paid 2 times instead of 1 time. so it serves my purpose only once but charge me twice. please recover my money into my account. Thanking You, G. Ganesh ph: [protected] [protected]