[Resolved]  Axis Bank — annual fees of blocked credit card is not refund.

Address:

Kolkata, West Bengal, 7000106

Sir, in last year i lost my buzz card and blocked card but 0478 was received and used for some days and after received neo card, i blocked 0478 by app and also called axis care number for block and they blocked last year. But this year again annual fees of 0478 card shown of rs 885 +gst. I called axis help line they process for block card and cancel charges. So, credit card dept verification call done. But by mistake again this agent include my both card so request was declined. Again i called them and re request done. But not process my request so automatically charges debited from my account. Again i called and requested. But no solution found. I received message that card is blocked but not refund my amounts. And i called again so they reply that not possible to refund any way. Sir, its very unfortunate to me. I was mentally abused day to day. Due to mistake of axis stuff i am suffering. Its very bad for us. Please take needful action.
Service request numbers are : 55701466/56039193/56088359/56039590