Axis Bank — Axis bank-imt error

Address:Pune, Maharashtra, 411045
Website:retail.axisbank.co.in

I did an imt transactoin on 12/1/2016. And the amount got debited from my account. but the receiver didnt receive any message and neither i received my money back. When i opened my net banking account to cancel imt the system couldn't find any transaction wheras the transaction status shows 5000 debit from my account through IMT. I haven't received my money yet.
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My A/c balance has been debited for no reason with Rs.3.21. I want the answer for the same. How can you debit the balance without information?
We have a doubt that the BANK MANAGER is favouring the highly approached person neglecting the people other than 25 token distributed people standing in the long queues.Also required money withdrawl is also not entertained by the bank.

Priya Traders
184/D-15 Sec-3 Rohini
CA-[protected]
Mb: [protected]

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