Axis Bank — Axis Bank - money deduction due to online shopping

Dear Sir Kindly check my issur I used my axis bank credit card online shopping, I have not order that product I got message that3 999 rs have been deducted from my account.. but I have lost the money from my account. I want my money back Please find the below details as order item Registered mobile number/e-mail ID : • Order Number : [protected] • Product Name : Ambrane 3G Calling Dual SIM Tablet A3-7 Plus Duo (White) • Date of Purchase 08.06.2015 • Order Value Rs. RS . 3999 Dear Customer, Thank you for banking with Axis Bank. Rs.3, 999.00 was spent on your Axis Bank Credit Card xx7339 on 08-Jun-15 01:19:45 PM at Recharge_ccavenues_c. Your available Credit Limit: Rs. 15, 900.00. The total Credit Limit of your account is Rs. 20, 000.00. Please contact Customer Service[protected] or[protected] if this transaction was not authorized by you or if you wish to convert any transaction above Rs. 2500.00 into EMI. Assuring you of our best services. Regards, Axis Bank Credit Cards Experience instant banking with the Axis Mobile app. Download it now. For additional details regarding your account, SMS the appropriate keyword(s) to 5676782 • For Available Credit Limit, SMS AVAILBAL • For Card Balance, SMS CARDBAL • For Last Payment made, SMS LASTPAY *Terms & Conditions apply. This e-mail is confidential. It may also be legally privileged. If you are not the addressee you may not copy, forward, disclose or use any part of it. Internet communications cannot be guaranteed to be timely, secure, error or virus-free. The sender does not accept liability for any errors or omissions. We maintain strict security standards and procedures to prevent unauthorised access to information about you. Know more Copyright Axis Bank Ltd. All rights reserved. Terms & Conditions apply.
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information