Axis Bank — Axis credit card

Address:Chennai, Tamil Nadu, 600089
Website:www.axisbank.com

I have used Axis Credit Card [protected] from last two year and i have paid the due on timely and based on my payments they have encased the credit limit two times. Last 6 month before they have offered the 5 lakhs loan based on the credit card usage without verification of any documents and they have approved only based on phone call. Monthly Due is Rs. 15500 ( I have already paying Rs. 20000 EMI) . Three months brefore my father met an accident and finally he was death before 1 month. Due to this Personal Family problem i could not able to make the Credit card due on timely . Their collection agecny one person continoulsy called to me ask to make the payment . Finally i have arranged Rs. 40000 from my know sources and made the payment . That time he assured i will help for settlement . But after payment he was silent next one months. Now again he called to me and block mailed like " i[censored] will not make payment and i will complaint to your company ". Please note that i need some time to make the payment and i will difinetly settle the all amount once i got the amount ( i have planned to sell my land) . But theoer collection person continoulsy calling and use unwanted words. Please help me, Note : The loan was provided to me without any documents verification even when i paying monthly EMI 20000 (My salary 25000 only). Please help
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i know very well about the unsecured loan terms and condition .. Till date i have not received any documents pertains to this Credit Card Loan. As per RBI rules that the bank has to be declared :Non Performing Asset NPA)" if the borrower not paid the installments last 90 days".. But in my cause they are not declared the NAP instead this one they have constinously charged the interest for interest ..Please help me from big trouble.. Due to unwanted interest only disturbed me and not given willness to make the payment.

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    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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