[Resolved] Axis Bank — Axis edge reward

rajeevsharma007

Aug 21, 2022

Address:

House No 321, Vasant vihar, phase 2 , Dehradun

I have redeemed my edge points and redeemed a product which i did not received from DHL while it has been dispatched on 11.08.22 thru AWB [protected] and arrived in Dehradun on 16th Aug, i have called many times to DHL but no positive response from them, always telling we will deliver by today, tommorow but it never comes. Please look into the matter and deliver the product ASAP. Kindly note that my existing mobile no. is not working which has been given to bank but i have provided many times the alternate number ([protected]) to DHL for delivering the product.
Regards
Rajeev sharma

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Sep 24, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2022

Axis Bank Customer Care's response Hi, we request you to kindly confirm the last 4 digits of the account for further assistance in the referred matter. Regards, Team Axis Bank