[Resolved]  Axis Bank — Cashback is added in payment section while it should get deducted

I am using credit card from last 4 years from the year i opened the account. i always paid my credit card bills as soon as they got generated. from recent months only i receive the cashback on purchase but in the bill of august as i attached the screenshot as well is adding my cashback as debit and total it in the payment. while as per the rule and knowledge its my money which should be deducted from the bill generated and balance should be reflected in the section i need to pay. then why this cashback is added in deducted automatically. i am so troubled and even went to the bank they didnt help then i reached to the RM shown in app he also denied to help. i want to pay that in time but no one helping me regarding this thus i am forced to write. do the needful and that too in time.. seeking for redressal.