[Resolved]  Axis Bank — Contact details of Home Branch Not available anywhere/Website tricky

Address:

Mumbai

Vilwadri Venkiteswaran Sarma
M-5/1, Ganesh Krupa CHS
Kashish Park, L B S Marg
Thane West 400604.
Cell:[protected] 5 May 2022

AXIS BANK - Account

Sir,

We had recently opened a SB a/c with AXIS Bank thinking we will be getting better services than our PSU bank.

Axis seemed to be good and smiling and all.

But their Welcome kit did not give the correct contact details of the Home Branch. The telephone number given is erroneous and they have not given their email address at all, whereas they have got all our details as mandatory!

The Axis Bank Call Centre people are not trained by AXIS Bank properly. Or rather trained not to give you the information you wanted!

Their website also is so tricky that it does not allow you to submit an unfavourable feedback and or complaint. The website does not give the phone numbers and email addresses of their Branches!!

I don’t know if this is all with the knowledge of higher ups!!

So much so for Private sector Banks as well!

Thanks.
Vilwadri Venkiteswaran Sarma