Axis Bank — Credit card billing | |||||
I had a axis bank card before 3 years and I had cleared all the transactions. I stopped using that credit and had sent mail to axis bank throgh axis bank rm1/rm2 mail but didn't receive any reply. Now, after 3 years, I am getting calls from different people and they are asking 8000 rupees as credit card fine. I asked credit card statement but they aren't ready and they also confirmed that there was no principle amount pending from my side these are different charges. I am ready for settling this matter but 8000 in too much and that too without any clarification. Was this information helpful? | |||||
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Axis Bank customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
My mail id is [protected]@gmail.com.
Axis Bank Customer Care's response, May 27, 2016
Verified Support
Hi,
We are sorry for the inconvenience caused to you. Please share any reference number you may have received from the last communication channel approached for us to connect with you.
Regards,
Axis Bank
We are sorry for the inconvenience caused to you. Please share any reference number you may have received from the last communication channel approached for us to connect with you.
Regards,
Axis Bank
Hi Sir/Mam,
I had an axis bank [protected] before 3 years. I had cleared all outstanding amount and stopped using this credit card (Please refer June2014.pdf). Now, In April 2015 Axis bank issued new credit card [protected] and I did not receive this card. Courier company had destroyed this credit card as per axis bank records. Bank charged me 112/- rupees for this new credit card and after one year with interest this amount is 8, 300/- rupees as on 27th May 2016. (Please refer Apr2015.pdf)
I did not receive this card and bank records also says the same. I have met your officer at Pride house, Pune center and he gave me below statements
Please clear my outstanding amount of the credit card and clear CIBIL records.
Please reply to mail for confirmation.
Yours faithfully,
Bhalchandra Phad
I had an axis bank [protected] before 3 years. I had cleared all outstanding amount and stopped using this credit card (Please refer June2014.pdf). Now, In April 2015 Axis bank issued new credit card [protected] and I did not receive this card. Courier company had destroyed this credit card as per axis bank records. Bank charged me 112/- rupees for this new credit card and after one year with interest this amount is 8, 300/- rupees as on 27th May 2016. (Please refer Apr2015.pdf)
I did not receive this card and bank records also says the same. I have met your officer at Pride house, Pune center and he gave me below statements
Please clear my outstanding amount of the credit card and clear CIBIL records.
Please reply to mail for confirmation.
Yours faithfully,
Bhalchandra Phad
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Please share the complaint/reference number which you may have received or help us with your email ID from which you wrote for us to look into it.
Regards,
Axis Bank