Axis Bank Credit Card — Cashback not credited

Address:

Hyderabad, Andhra Pradesh

I recently had a very pathetic experience with Axis bank credit card. Normally in every sale, you'll see that Axis bank offers an additional cashback. But it never actually gets credited to you card account. I did a transaction on Oct 26th, 2014 on my axis card with Hypercity:[protected] HYPERCITY RETAIL (INDI INR 13298.00 13298.00 Dr I was supposed to get a cashback of Rs. 500 but till date I'm struggling with Axis bank customer care team. The call center guys will tell you that they are going to forward the complain to the concerned team. The email support team will ask for 1 working day/5 working days/ 2 working days and whatever they feel like but forget abut the cashback. 12936449 is one of the complain numbers with them. If by mistake anyone from axis credit card team looks at it, can fetch more details. Sincere advise to everyone, the additional cashback will never get credited from axis bank. It's just a gimmick.