[Resolved]  Axis Bank Credit Card — credit card charges emi wrongly

Address:401101

My name is devendra rawat file a complaint against axis credit card as i was fighting for wrong charged which i was not even taken also then to they have charged me one emi with gst for 6 month and also they have give me offer for lifetime free credit card with waived annual fees for which i have to spend certain amount so it will automatically waived off so it won't i am so depressed and disappointed they are not listening so i am complaining here kindly help.
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May 17, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - http://bit.ly/2MuADaP Regards, Team Axis Bank.
Complaint comments 

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Hi, i have saving account in axis bank & when i checked my balance they have deducted Rs. 885 from my account written as Consolidated DP Charges. Please help me to get my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.

Sourav Khanna
Axis Bank Customer Care's response, Apr 16, 2019
Verified Support
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Dear team,

I have received following message today, which says
Message 1 at 1:25pm -
Hello! Your a/c no. 049525 has been debited by rs. 118 on 08-Apr-2019. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected].

Could you please help me to understand what is going on?

Best regards,
Nagarjuna B
Axis Bank Customer Care's response, Apr 16, 2019
Verified Support
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2mWbuZs Regards, Team Axis Bank.
When i clicked on payment (fund transfer) then i got this message
" Access to the Menu is not available"
Axis Bank Customer Care's response, Apr 16, 2019
Verified Support
Hi, regret the inconvenience caused. We are here to help. Please share the screenshot of the error message for us to assist you further. Regards, Team Axis Bank
Why Axis bank deducted my 6000₹ without any reason...These banks are shamelessly cutting innocent people money... Going to complain against this in RBI Ombudsman... Doing fraud to their customers.They trust and they break their trust within seconds.Really disappointed this time.
Axis Bank Customer Care's response, Apr 16, 2019
Verified Support
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
Dear Axis Team,
i (Arvind Kumar Pandey) have my credit card -[protected]. I wish to close it so please help me to
get it close permanently.

Regards
Arvind Kumar Pandey
Mob: [protected]
Axis Bank Customer Care's response, Apr 18, 2019
Verified Support
Hi, we have responded to your query via DM. Thanks for writing in! Regards, Team Axis Bank.

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