Axis Bank Credit Card — Credit card fraud

Address:

Mumbai City, Maharashtra, 400053

On 02/09/2014 when i was traveling in train i was got the sms from bank that some transaction was executed on my card. i have immediately call up the bank and get the card card block . But the mean time three transaction was executed . Then after i have completed all the procedure to file the complaint and submission of dispute form with bank which required. Accordingly the bank has given me temporary credit of rs. 15000/- approx. but out of which transaction 10580/- was reversed back after in the month of january 2016 statement before that no communication was received from bank side .

the transaction of Rs. 10580/- is settled in favour of merchant even though the transaction was not done my me and even signature mention as harri kumar instead of my signature which was 100 % different as i always sign as vinod mishra . even on charge slip my name is also missing .

you are requested to guide me for further process. how should i fight to get back the amount of transaction from bank.


thanking