Axis Bank — credit card dispute transactions

Address:

House No. 31 Nepali Basti, Near Holy Cross School, Dimapur, Nagaland, 797112

On my credit card there were fraudulent transactions on 23rd march 2019 of about 2.66 lakhs and reported the same on 24th march 2019 to the concern axis bank credit card deptt along with dispute forms etc. Bearing complaint no. 50011385. However, after 4 months rs. 1, 25, 689.77 have been reversed to my credit card account out of 2.66 lakhs and axis bank credit card department sent me a text, saying that they have closed my dispute matters. For which i have contacted my home branch, several mails to dispute sections, calls to customer care but turned in to fetal. This dispute matter really spoiled my cibil scores and unable to do least works with other bank. I would like to file this matter in a strong manner to prevail a justice and bank would not repeat the same game with other consumers. Please guide me at your best. Thank you.