Axis Bank — Credit card issue - card disabled without notification

Address:Mumbai City, Maharashtra, 400077
Website:Axisbank.co.in

Provided credit card, taken statement bill, paid joining fees, but they disabled credit card without intimation

They are saying that certain processes which they should have executed before assigning credit card are not finished yet

Weird justification

They took this decision by them self in single room n they felt customer should not be made aware about this (I did not receive single email or sms - no intimation at all)

My problem is i[censored] dont want to give service you should have courage to initiate refund n close my card

But axis bank seems to have forgotten to follow their brand statement

On call today with axis bank 24th dec 2016 from 12.25 onwards, still people are finding procedures to resolve this issue
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Axis Bank customer support has been notified about the posted complaint.
Dec 24, 2016
Updated by jdeepakg
Sachin m d
Escalation desk
Commitment
Request taken for attempt retention
7 working days[protected]
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