[Resolved]  Axis Bank — credit card statement issue

Address:380004

This is to bring to your notice that penalty charges apply by axis bank on below mentioned account number credit card is unauthentic and not communicated while giving the credit card but show in bill statement.
Hence in the name of min. Due amount, charges cut and add as per banks benefit.

The actual spent through credit card - 71484.85
Payment done - 59304.97
Diff - 12179.88

But total due show including all unauthentic penalties - 26488.87

Credit card no - 4514 xxxx xxxx 1072

Statement generation day actual spent payment other charges
Feb-19 18/02/2019 0 0 590 statement by bank representative - this card is free without any charges (Monthly/yearly etc.)
Mar-19 18/03/2019 1661.55 590.75 0
Apr-19 18/04/2019 2908.01 1660.05 0
May-19 18/05/2019 30281.37 3050.17 0
Jun-19 18/06/2019 17760 1508 3525.24 penalty + auto reversal and all-no any confirmation/written approval/communication
Jul-19 18/07/2019 803 2496 4005.16 penalty + auto reversal and all-no any confirmation/written approval/communication
Aug-19 17/08/2019 18070.92 50000 3452.11 penalty + auto reversal and all-no any confirmation/written approval/communication
Sep-19 18/09/2019 0 0 2736.14 penalty + auto reversal and all-no any confirmation/written approval/communication
71484.85 59304.97 14308.65

Actual due 12179.88
Current due show 26488.87
Diff. 14308.99 actaully not spent but charges made by bank without any approval / confirmation
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Oct 4, 2019
Complaint marked as Resolved 
Problem not resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
Oct 03, 2019
Updated by mayank pithwa
Still problem not resolved
Oct 05, 2019
Updated by mayank pithwa
No any representative has initiated for resolve the issue
Complaint comments 

Comments

Your A/c is debited with Rs800 on[protected]:16:26 at PUR/GOOGLE *ParaU/[protected].Avbl Bal is Rs .Call [protected] for dispute

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