[Resolved]  Axis Bank — Debit card and mobile number update

Address:Howrah, West Bengal
Website:Www.axisbank.com

I am a customer of axis bank in dasnagar branch. But i can't make payment online using my debit card and access mobile app for updation problem of mobile number. When i going to pay online using my debit card, it is not coming showing that the mobile number is not updated. But i updated my mobile number in branch several times but still the problem was not solved. I reported branch several times but they didn't help me regarding this issue. I called axis helpline number but didn't connect my call.
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Apr 18, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2017
Axis Bank Customer Care's response
Hi Arka,

Sorry for the trouble. Please help us with the branch details along with your contact number for us to connect with you.

Regards,
Axis Bank
Complaint comments 

Comments

The terms and condition according to which the rate of interest is final as 9.35 but when loan is sanction the rate of interest is 9.50 and wrong loan amount is given that is 400000 but i want loan of 398095. Actual emi is 8332 but taking the emi of 8401.
loan account no- ALR[protected]
name- Harinder Singh
contact no-[protected]
Axis Bank Customer Care's response, Mar 24, 2017
Verified Support
Hi Harinder,

Sorry for the trouble. Please write to us at http://bit.ly/2marBCo and our executive will get back to you.

Regards,
Axis Bank

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