[Resolved]  Axis Bank — Delayed refund

Address:Howrah, West Bengal, 711101
Website:customercomplaint.in

I have transferred Rs.2000 on 14th of December through IMPS. My account has been debited but the beneficiary account has not been credited. I was told that the money will be reverted to my account within 48 hours. Neither the money has not been reverted nor I got proper response from customer care. It's been almost 7 days. I'm fed up.
my account
[protected]
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Feb 5, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Axis Bank Customer Care's response
Hi Rajkumar,

Sorry for the trouble. Please write to us at http://bit.ly/2dZ5X0W along with the transaction details and our executive will get back to you.

Regards,
Axis Bank
Complaint comments 

Comments

I am standing in the line sins 9.30
But employees are not responsible from inside...
Axis Bank Customer Care's response, Jan 5, 2017
Verified Support
Hi Pravin,

We’re sorry about the experience you had at our branch. Thanks for bringing this to our notice. Please share the complete branch details. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
Dear Sir,

I registered my complain on dtd.08/12/16 &no. is 26892816 through mobile. Still I hv not received any response after said complain or refund.

Awaiting for your earlier reply.

Regards
SIDDHRAJSINH Jadeja
Mo.[protected]
Axis Bank Customer Care's response, Jan 5, 2017
Verified Support
Hi Siddhrajsinh,

We wish to inform you that an amount of Rs 302 has been credited to your account on December 15, 2016 via dispute ID: 1612-015985. Sorry for the trouble.

Regards,
Axis Bank

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