Axis Bank — didn't get credit card statement for march 2019

Address:

BLOCK NO 1-A, FLAT NO B2-17, 410501

I didn't get credit card statement for march 2019. And on 11 march rs 885 was debited from my saving account as 'consolidate dp charges'. As i know this penalty is charges if customer misses to pay any schedule due bill. But this time bank failed to share statement. Then how would i know if any bill is due?

In the past i have always paid my unpaid bill on or before due date. This time i was not aware of this due bill and when came to know through net banking about this due, i immediately paid it on the next day 12 april 2019. I have attached the deduction screenshot. Please look into it and request you to return the deducted amount asap. Otherwise i wont have any option other than closing your credit card.