[Resolved]  Axis Bank — double payment and wrong reply by axis bank

Address:New Delhi, Delhi, 110075

I paid mcd fee for dog licence through my yes bank online . After pin feed it showed transaction failed I checked from yes bank who confirmed that money debited
I rang Axis Bank it guided to pay again and previous transaction will be refunded by my banker. I paid again but both bank kept passing on each other. Yes bank says Axis bank claimed both while Axis bank says go to yes bank. Complaints bank my banker replied axis bank did not accept refund of double payments
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Oct 30, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
Axis Bank Customer Care's response
Hi, we are here to help ! Please DM us your contact number and we will get back shortly.
Regards, Team Axis Bank
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