Axis Bank — Extra amount transacted from my credit card by merchant and axis bank not taking any action against him | |||
Sir/madam on 27/December/2015 I purchased a Sony led tv and my deal with merchant was rs 62000 (bill is also of same rs) but I made a payment with card swipe machine and merchant made a transaction of rs 63500 as 2.35% charges of card swiping which is totally WRONG as it is not any POS by the bank and no charges are deducted from bank side but the merchant misguided us and told we have to pay extra 2.35% as bank charges or card swiping charges and as per rbi and bank guidelines merchant can not demand these extra charges of card swiping but has to bear it themselves.So plz it is a request to take some legal actions on the merchant for making transactions of rs 1500 extra (2.35% of 62000) as a card swiping charges which is illegal and return my 1500 rs. Merchant name- TANYA ELECTRONICS, MEERUT MID- [protected] TID[protected] But also axis bank can blacklist the merchant of taking extra charges and as per agreement signed with merchant but Axis bank is not taking any actions against him despite of providing proof against him. Was this information helpful? | |||
Axis Bank customer support has been notified about the posted complaint. | |||
Add a Comment | |||
52%
Complaints
12953
Pending
0
Resolved
6557
View all 12953 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
Post your Comment