[Resolved] Axis Bank — Home Loan Fraud, Big Day Looting

Arun Subbu

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560036
Website:	www.axisbank.com

My property is already with the Axis bank, as the land owner is still running the loan account with them.

So I applied with the Axis bank itself and I got home loan sanction letter, legal & technical verified, loan agreement over, but during disbursement time, my application has been declined to due legal norms of the bank. That could have informed at-least before loan agreement, I have been charged 3K as processing fee.

The processing fee has to be refunded or else my application has to be processed further for disbursement.

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Aug 5, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by Arun Subbu Approached Bangalore Jaya Nagar branch:
Sales executive - Chida Nanda [protected]
Senior colleague - Mukesh Kumar [protected]
Head of Home Loan department - Mr. Ganta Bhargava Reddy [protected] / [protected]

Loan Application ID - 6473078

Worst thing is Chida Nanda never responding to me later over call and messages. These 3 employees and other who involved till loan agreement hasn't know even the basic bank norms initially regarding the legal issue. During the loan agreement, banker forced me to to pay the huge margin money to the owner, I paid immediately. As the loan declined, my bulk money blocked with him, which I couldn't get back. So bank is reponsibe for getting my money back from the owner and refunding my processing fee.

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Arun
[protected]

Verified Support

Jul 05, 2017

Axis Bank Customer Care's response Hi Arun,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2ofzczR for us to assist you.

Regards,
Axis Bank