Axis Bank — Lime wallet

Address:Tiruvallur, Tamil Nadu, 600054

I had installed lime wallet from axis bank . Since i received a msg from axis bank on release of new application . I had transfered rs .27000 in to wallet to purchase a electronics through amazon and snapdeal . But when ever i try amount will be deducted from app but not reflect in amazon or snapdeal acc. And after 16 days again it il get reflect in wallet . This was happening for last 4 months . And i had exhausted calling lime wallet cust care and axis bank cust care . Very very very worst experience with axis bank in the tambaram branch also .
Lime wallet reg no is - [protected]
Email id - [protected]@yahoo.com

Pls help me to get my mobey back . Since am paying interest to same axis bank credit card division for same .

Pls contact me in [protected]/[protected]
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Hi Sathish,

Please share any reference number you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
Complaint no - [protected]
Complaint no - [protected]
Complaint no - [protected]
Hi Sathish,

Please allow us some time. We will get back to you shortly.

Regards,
Axis Bank
Hi Sathish,

We tried contacting you on both the numbers mentioned by you at 02:00 pm, however, the calls went unanswered. Please share any alternate mobile number along with the preferred time of calling for us to connect with you. Further, the disputed transaction amount has been refunded to your Lime Wallet account dated January 07, 2016.

Regards,
Axis Bank
Pls call me @ [protected]

Still the amount is being blocked in the lime wallet only . We are not able to utilize the amount even by making any online purchase or even by transfer to bank account .

As the whole axis network knows and when ever we call lime wallet or axis bank . They ill be simply give ua the answer that " sir our app is on further development u il get a update tonight and ur problem will be solved .
Jus think as a custome 27, 000 is a huge amount for middle class family like me . Pls dont play with customer money for longer timw ( more than 3 months )
Pls do the needfull
Hi Sathish,

As per our telephonic conversation, since you have loaded the amount in your Lime Wallet from your credit card, we will be able to transfer the amount in your Credit Card account post approval from the concerned department. The process would take 7-8 working days. Please confirm the same for us to process the request on priority.

Regards,
Axis Bank
Thanks for the support .

As i told u over phone . U can transfer the amount to the credit card from which i had transferred the amount back at the earliest .

Pls do it in priority basis .

Thanks
Hi Sathish,

Our Lime Team department had contacted you for your concerns. Please share the credit card number on [protected]@axisbank.com through which amount was loaded to Lime wallet for us to assist you further.

Regards,
Axis Bank
Hi,

I had send the mail today with full details . Pls look in to it and call me in [protected] for any clarity .

Regards
Sathish
Hi Sathish,

As per our recent conversation, we have initiated the request to process the Lime Wallet amount to your Credit Card account post approval from the concerned department. The process will take 7-8 working days and we will soon update you. Request your patience in the interim.

Regards,
Axis Bank
Still as a customer from axis bank am waiting for long time to get my money back . On apr 22 i got a commitment that my money will be credited back in 7 or 8 working days but again on may 3rd again am getting the same reply .

Pls as a customer i waited for a very long time. Pls do the needfull
Hi Sathish,

Wallet balance of Rs.14266/- has been reversed to your friend's credit card account since loading was done from your friend's credit card. Sorry for the trouble. Thanks for writing in!

Regards,
Axis Bank

change of login id

I want to change my login id because it is too difficult to remember. So plz tell me how is it possible.

Deduction of amount without specifying statement and reason

1.Deduction of rupess without specifying statement and reason.
Last tranasaction is avaiable in account as credited. However balance is reduced by 687.

2. When we call Customer care and press an option to communicate with there person, then it tells option is invalid.

How bad response.
In my account 200rs is there but i cant recharge or els & icant get back also or withdraw? so ple tell me the amount how to get back, , , , , , , , , in my lime wallet??????

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