[Resolved]  Axis Bank Ltd — Salary account opening and closure delayed

Address:Panchkula, Haryana, 134112
Website:www.axisbank.com

I have opened and operated my salary account with Axis Bank Ltd Panchkula branch long back, after that I have left the job in that area and the account is non operational since three months..no transactions taken place in the account more than three months, till now the account is now closed and requested several times to customer services and base branch to close the account with proper channel. Now they are sending SMS and creating trouble that they want to convert salary account into savings account to debit necessary charges from customer.

They have send me account closure from which is not accepting by the local branches to delay the matter

Very dirty services to customers...
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Aug 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Mar 23, 2016
Updated by Srinivas Annabathula
Account is not closed and sending SMS that account will be converted to savings account...
Complaint comments 

Comments

I understand your concern regarding account closure [protected]

Our Axis Bank customer service have contacted you and
requested you to visit the branch and submit the account
closure form.

Thank you for being our valued customer.

In case you have any other queries you can email us on
customer.[protected]@axisbank.com or call us (toll free) on
[protected],[protected].
Till now the account is not closed...and customer is roaming round the Axis bank branches with the forms..how funny it is...totally unprofessional
Hi Srinivas,

Please help us with the branch details along with your contact number for us to look into it on priority.

Regards,
Axis Bank

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