[Resolved]  Axis Bank — Personal loan-emi excess deduction

Address:635109
Website:axisbank

Personal loan emi refund.
Dear sir
I foreclosed my personal loan account on feb 1st. After foreclosing, my account was debited excess emi of 10069. Axis bank customer executives told, it will refund with in 10days. Now it is almost 50 days over, i was contacted customer care more than 4 times. They given the last date for my refund 21st march. I already send my bank statement &cancelled cheque leaf also for neft transaction. But till now axis bank not refund my excess emi amount. Every time they raised service request & given the 7days time. Kindly do the needful for my refund of excess emi. Very worst customer service i ever seen.in other banks, no follow up required. It will automatically processed.
Was this information helpful?
No (0)
Yes (0)
May 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Axis Bank Customer Care's response
Hi Yuvaraj,

Sorry for the trouble. Please share any reference number you may have received for us to look into it.

Regards,
Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12958
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information