Axis Bank — Worst banking customer care service

I called axis bank to check account balance in my gift card. The executive had very very less patience. I asked him to read out the balance remaining one more time and he started speaking to me in Hindi reading out the balance in Hindi. The tone was so high and insulting. Thank god I don't bank with axis. It was just a one time loaded prepaid card I had it from axis. Instead of spending so much on advertising, I suggest axis to work on building their staff to assist the customer and train them that they are in their job to serve the customers and not shoo-them-away