[Resolved]  Bag It Today — Amount Not Refunded Still

Address:Chennai, Tamil Nadu

I have ordered a basic mobile they delivered but am not satisfied with that product .So asked them to get back the product but they told send the product with your own money we will pay back once product reached us.I have sent the product next day itself . They asked my account no on[protected] and told within 2 working days you amount will be credited to your account but still didn't received amount. I have mailed so many times but no proper response. They always sent a reply with within 3 working days you will get the amount .So please credit my amount to my account or send a cheque to my address. Please don't prefer this website Product Amount : Rs999 Courier charge : Rs330 Order number[protected] Complaint id – 1719187 & 1719189 Complaint Id: - 1734103
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Complaint marked as Resolved 
They sent an email but no use after registered in consumer complaints then only they taken necessary steps.After one and half months i got my amount . Thanks to CONSUMER COMPLAINT FORUM
customer support has been notified about the posted complaint.
Complaint comments 

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I want to know the status of my complaint.I didn't get any mail from Bag it today ...
Dear Sir,


This is with reference to your complaint against order number[protected].

We apologize for the inconvenience caused to you.

We would like to inform you that your refund and courier reimbursement against the order has been processed, we and will provide you details very soon.
Hence, we request you to kindly wait for some time.
Hope you will cooperate with us.

Assuring you of the best possible services, always.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Online Support (Bag it today)
Hi,
Almost 10 days gone but there is no steps taken from your side, still how many days need to wait??? If you are not ready to pay means

please say frankly don't play a game with me. I will wait up to 30 December 2014 within this period if am not getting my amount, will file a case

in consumer court against you.
Dear Sir,


This is with reference to your refund against order number[protected].

We express our sincere apologies for the inconvenience you have experienced against the order.

We would like to inform you that we have refunded your product amount and courier reimbursement through cheque with the details provided by you.

We request you kindly check your account, you may also contact to your bank for the same.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Online Support (Bag it today)
Hi,
I didn't get any cheque from your side, then how the amount will be credited to my account.

Please let me know the details.

Thanks,
Maruthu.
Dear Sir,

We would like to inform you that you have already provide your account details and we have already deposited cheque directly into your account.

We request you kindly check your account for the same,

If you have not received kindly provide us with the bank statement on [protected]@bagittoday.com so as to enable us to do the needful.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Online Support (Bag it today)
Hi,
I got my amount.

THANKS
Dear Sir,


We thank you for your confirmation and appreciate the opportunity to be of your service.

We will be happy to render any other clarification that you may require in future.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Chandra Mohan
Online Support (Bag it today)

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