[Resolved]  BagItToday — Non Fulfillment of order agreement

Address:

East Singhbhum, Jharkhand

I ordered one time (Grasim suit length) twice vide order no 34123603 & 34161412 at price of Rs 420 ( money value after 79% discount) . Every time the order was accepted; After few days, I got a message that material is out of stock and your money will be refunded. Infect the second time when material delivery was getting delayed, I had serious doubt that whether the material will be delivered or not. I do not appreciate ON LINE PURCHASE but when something is really cheap available, I order online but every time I order something, it becomes out of stock. How the material can be out of stock when the order was accepted. How is it possible that same material becomes out of stock two times? My point is that once the order was accepted by BAGITDAY, why should I agreed for taking back Rs 420 for a material value of Rs 2000/- and after spending so much of precious time & energy . I spoke to your customer complaints, who does not have any authority other than listening to you, makes no efforts in escalating your complaints. They promise that they will arrange a call back from management but nothing happens. Please note that order is in agreement between two parties and money cannot be refunded just like that. Time and energy of customer must be taken in to account. I really regret that I have waisted my time in ordering with BAGITTDAY. If you really have some sincere appreciate towards customers complaints, please call back me on [protected] and ensure that material I ordered two times is at least dispatched one time OR refund the undiscounted money. I hope I will get a reply to this massage. Thanks, Vikas Gupta [protected]