Bagsplanet — order not delivered

Address:Kanpur, Uttar Pradesh
Website:bagsplanet.in

I placed an order on order on 10 nov 17 and made payment online. Till 25 nov i have not received delivery. The on line status shows that item has been dispatched from their end but till today i have not received.

There is no response to my emails and reminder. Live chat on their web site is always off line. The phone number is not given any where. So there is no way to contact them.

Sir would request you to please let us know if we can get our money back or how to get our order placed from bags planet.

Order id.6609
Order date.10.11.17...

Order history

Date added order status comment
10/11/2017 placed, approval soon payment successful for instamojo payment id: mojo7b10005w18647173

11/11/2017 approved (Dispatch after 5 days) @ 11/11/2017
Consignment shall be dispatch/ship after 5 days from our end.

18/11/2017 dispatched @18/11/2017
Consignment dispatched/shipped from our end, prior intimation shall be shared with you before delivery.
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Comments

Ihave order no 4653 dt.6/11/17.still date ihave not reced material...no phone contact for you..
Hey. Go to your mail ID. Search for 'Instamojo' (through search bar). There will be a mail in which your payment details at bagsplanet would have been given. In the same mail, you'll find a link saying 'Request a Refund' Click on it. Make an account on Instamojo with the same ID as on bagsplanet. Raise a complaint with "product not received" as the reason, and put your concern in text box. You should receive back your money in 4-5 days.

It is indeed a fraud company and let's raise our voices to Instamojo to block this company and Process refunds to all its customers, so far. Do copy-paste the above process as a comment, in case you find a person being a victim of the same.

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    +91 33 5534 2598
    Bagsplanet Address
    Martin Burn, 1, R. N. Mukherjee Road, Room No 45 A, 5th Floor, Kolkata, West Bengal, India - 700001
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