Bajaj Auto — Abusive recovery call @ loan number l2wdel02389078

Address:	New Delhi, Delhi, 110092
Website:	www.bajajautofinance.com

Hi Team, Bajaj Auto Loans, This is in reference to my loan number- L2WDEL02389078. I had taken a loan for my bike (Bajaj Pulsar 150 / DL6SAK4997), for which i was regularly paying the installments fixed without any fail, just this one time due to ECS Debit problem in my Axis account the last EMI which was due on 7th Nov got bounced. and I was planing to settle this amount through cheque when i received the intimation. But in this duration i received so many abusive recovery calls from your recovery agent (Amit -[protected]), i tried to make him understand that there was some issue for which i was not able to pay the EMI, but he started calling me names and also called names for my father mother and other family members. Then-after i put a complaint also in your helpline number through your website (Request No.[protected]) on 21st Dec. but till now i am not getting any required action. And also now i am getting call from a lady Deepika and a person Mr.Naveen Verma, he said that he is Area Bucket Manager in Bajaj Naraina Office, he also takes his side ..I have all the voice recordings also. Please look in to this matter i will pay the remaining amount only when i receive apology from this agents side. Otherwise i will personally lodge a FIR on that particular employee with proficient legal action. Kindly take a necessary action on this matter. and revert me within 24hrs. Regards, Prince Sharma Asst. Manager INDIA TODAY GROUP. NOIDA.