Bajaj Auto — bajaj dominar d400, coolant drying (auxiliary coolant tank empty) issue, needs top-up every week

Address:560068

Dear bajaj team,
I have purchased dominar in the month of february 17, from amba bajaj dealership hosur road, bangalore.
The bike is offering good comfort and power.

The engine heated up, and the radiator fan is not getting started early to cool down the engine.

The main and worst issue is after my 3rd free service, the coolant in auxiliary coolant tanks is vanishing very fast, and i need to get coolant top-up every week.

Service center people have done their best (I. E, they changed a couple of seals for additional spare cost) to rectify the problem, but not able give the permanent solution.

Due to above reason, i'm writing the complaint in this forum.
Please look into above issue and provide a solution at earliest.
Else provide me the new bike.

Thanks & regards.
Shivananda
Was this information helpful?
No (0)
Yes (0)
Bajaj Auto customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Shivananda,

I am also facing the exact same issue with my D400. The service centre guys have changes the packing and some head of the engine . The problem still exists and my coolant runs dry after every 500 kms or so .

If your problem has been solved kindly let me know.
Bajaj Auto Customer Care's response, Feb 5, 2018
Verified Support
Hi Saurav,

We would like to investigate the issue. You can either call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5
Also, you can mail your concern at [email protected]

Regards,
Team Dominar
Bajaj have not provided a solution, complaint registered on 12/12/2017 and on 05/02/2018 they are asking to call/email customer care is simply unacceptable. As per the original post the consumer has already tried rectifying the issue on multiple occasions at the service center and if an authorized service center representative is unable to resolve issue then the company needs to accept it is a product flaw and either repair or replace product.
Hi,

I am facing the same issue. service guys replaced seals, pump and gasket(2 times). still the problem is not solved. Bike is still under observation. If you guys have any solution pls let me know.[protected] Prashanth
Bajaj Auto Customer Care's response, Jul 5, 2018
Verified Support
Hi Prashanth,

We would like to investigate the issue. You can either call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5
Also, you can mail your concern at [email protected]

Regards,
Team Dominar
Same issue i am also facing after getting serviced from Amba Bajaj Bellandur Bangalore. These guys show all cooperation but doesn't seems like any specialized knowledge about the bike and unable to resolve the issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information