Bajaj Auto — Complaint not registered even after 5 day of communication

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.bajajauto.com

This is regarding my complaint about customer care. I have been contacting them for 5 days to register my complaint against bajaj service centre located in noida sec 63, address mentioned below:

Address:
Shree automobiles, d-106, sector-63 noida u. P
[protected]/201, [protected]

There was a persistent lightning problem in my bajaj pulsar, all the lights used to stop working due to loose wiring.
I used to get it repaired from some local bike repair centre.
When few months back i went to the bajaj-service centre for bike servicing,
One person told me that it's sensor is not working & need to be replaced which costs 2000 rs.
Due to budget issue i did not allow them to replace
Ensor. After that i was using my bike for around 2 months with no lights working in it.
And then i again went to the same centre for servicing and one of your mechanic
Has repaired the loose wiring & said there is no sensor problem,
Ensor is absolutely fine and then lights started working, he took me to a test drive and asked for 100 rs.
He urged me to not to tell anyone about this. I had given him 100 rs because i felt it is better to spent 100 rs compared to 2000 rs.


So my complain is that the mechanics in this centre convince people to change even proper parts for the sake of making money because
The customer is not aware of the internal parts of the bike, this problem i have been facing everytime i go for bike servicing.

Now again i had gone for bike servicing on 04/04/2016 and i got all wiring replacement done which costs me 1750 rs.
They have also replaced many other parts which i suspects to be proper because i have lost my trust in bajaj service centre due to
Previous incidents.

Now 2-3 days back when i was driving my bike on road, suddenly i felt burning smell in my bike, i quicky get off the bike and saw
Lot of smoke and buring smell coming from the bike, seems like wiring had a short-circuit.

I am trying to contact service centre for past 5 days, have called on the numbers several times given on the bill,
Two numbers are always unreachable, one number rings but nobody has ever picked the call.

Now i am scared to even start my bike which can cause burning of wires or even fire.

Very disappointed with bajaj service centre money oriented servicing and harassing it's customer.

Now very disappointed with bajajuto customer care service as well.
Worst and disgusting customer care service.
Please do the needful as early as possible and get wiring replacement done as early as possible.

Vehical number: gj05fm1942
Model: pulsar 150