Bajaj Auto — delay and poor response in service

Address:Hyderabad, Andhra Pradesh, 500092

Hi, I have purchased my vehicle RS 200, from uppal branch, since then I give my vehicle in the same service centre (select Bajaj Uppal), very poor and bad response from service centre . It's been three days and today they called and say that the chain sprocket is still not available and it is expected tomorrow. Which they said the same on Friday that it will be delivered on Saturday. Every day I travelled about 75 km and my cab would cost me bombs . And about service I have heard from other customers also that the service is very bad. And staff behave very hostile and rude. I regret to but a Bajaj vehicle and at the same time Yamaha customer service is extraordinary . I have been using my Yamaha vehicle since 10years never had such issues till date. I suggest you look into this issue ASAP.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Bajaj Auto customer support has been notified about the posted complaint.
Complaint comments 

Comments

KLN auto has updated in the bajaj website that they have done free service for my bike
but i have not gone to them due to their poor response while buying
i raised a complaint with bajaj
i gave a complaint about cheating by KLN reference number ISR-476834
problem is not solved but sms is received as solved

this is the way bajaj is handling customer complaints

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information