[Resolved]  Bajaj Auto — Harassment from Bajaj Auto Service Centre

Address:

New Delhi, Delhi

Dear Sir, With reference to the above mentioned subject, may I draw your kind attention about my problem. I had purchased a Bajaj Discover 100 M bike ( DL 8S BD 9171) from "Bagga Link Service Ltd, 1141/2, Rithala, Delhi-110085" on 30/12/2013 vide bill no.P88450. I got my bikes first three periodical services (on 16.03.14; 04.07.14 & 23.11.14) from "Kalra Automobiles, A2, Kotla Vihar, Phase-3, Main Nangloi Najafgarh Road, Delhi-110041". During all the three services I Complained about my bikes that its engine was not working properly, it stopped when reducing the speed or when bike was starting in nutal. But after all the three services the problem did not solved. After the 3rd service when the problem remained same, I went to the Kalra Automobiles again on 14.12.2014. They kept my bike for one day and changed the Walve Setting and sent back to me.But the problem still did not solve. When again I went to them for solving the problem they said that I should go to place from where I had purchased the bike and they can not repair it as the same could be solved by the Engineer which I would find at there. When I talked on telephone at "Bagga Link Servive Ltd, 1141/2, Rithala, Delhi-110085" from where I had purchased my bike, I was instructed to go to the place from where I got my bike serviced. Sir, I am a Chartered Accountant, You can imagine my situation that how I had harassed from the above I am not able to understand who is responsible for servicing my bike. I have been fed up to purchase Bajaj Bike. Kindly take the necessary action so that I got my bike problem free. If my problem could not solved I may go to the Consumer Court. Regards, CA. Lokesh Sharma H-151 A, Adhyapak Nagar, Nangloi, Delhi-110041 Mob-[protected]