Bajaj Finance — bajaj finance cashback not received

Address:

N.A, New Delhi, Delhi, 110085

This is rajat goel, having mobile number 997143xxx0, i bought oppo reno2z through bajaj finance at m2k rohini place, in september-october 2019 as i was told by the executive that i am eligible for the cashback between 1500 to 2000 rs., which will be received by me once i cleared my first 2 emi's, but till now i did't get any cash back in my account. I did the follow up also with bajaj finserv customer care thrice but they gave me the sr ticket no (Sr26482146 & sr[protected] and said that this issue will be resolved within 3 to 4 working days. After 2-3 days, i got a message that sr ticket has been resolved but amount still not received. Loan ref number is "401dpffg180496"

I request from consumer team, i assume this company is not reliable. I have seen lots of the complaint registered against the company. I request to take necessary action on bajaj finserv company for this fraud.

Regards
Rajat goel
[protected]@hotmail.com