Bajaj Finance — Collection agency harassment

Address:	400067
Website:	www.bajajfinserv.in/finance/customer-service-head.aspx

I don't know how long i have to suffer with you guys specially your shameless collection /debt agencies. This time they have made a height and i don't know how many complaints i have registered with you all. I would also like to add this complaint to my lawyer regards to the mental harassment and humiliating behavior continuously. It was a Sunday 22 November 2015 at 4:30 pm i saw approx constant 5 missed calls on my phone. and happen to visit my home after a long official trip. what i here from my parents that this bajaj collection guy happen to be visiting my house without my knowledge twice in a week and asking for the payment for this month which was rejected due to insufficient funds. I agree the fact the payment is pending and has to be paid which i always do whenever such event occurs. And i also agree you have set of rules and process if the payment not received in speculated time but i really dont understand under what grounds does the collection guy comes in picture and goes to my neigbhour and shares my account information and also asks them to inform me to pay my debts on time .I really dont know under which grounds does bajaj or any organization holds this right to come to my house without my permission and harass my parents and neighbors. This is not the first case here . in my tenure with you guys since last year i have experienced 5-6 times unwanted and unacceptable practices which i always highlighted but still no change. I believe mansi patel here (customer service manager) has witnessed my grievances and always promised that the level of service shall improve but frankly there is nothing she could do either because i feel the bajaj finance management itself want its customer to harass. hence you guys have least control over this in-disciplined and uncultured collection agencies. They work like rats and keep chasing you until you forcefully shoot a mail and get away. I have so many instances which i feel will barely fit this email. This time its very much clear that i have my few installments to go which was my last product via bajaj finance. however i am here by noting that i shall not release any payments to bajaj finance and also claiming a severe compensation for the time and time harassment continued. Today, will be calling this number [protected], is the person who visiting my house disturbing my old parents and take his case to higher authorities or probably a nearest police station to show him how to behave in front of senior citizen. Your turn around time for such issues is really rigid and insensitive.hence i have no choice proceeding with my fundamental rights to take severe action on this issue. I again appeal everybody here if this concern is not resolved in given time then i have to take media assistance to voice out all the issue i have so far experienced however forgiven considering as a human error. but this its not so.