Bajaj Finance — EMI card suspended

Address:	400063
Website:	www.consumercomplaints.in/new_complaint

Hi Need your help in understanding the reason for blocking my Bajaj EMI card with out any reason. I was shocked to hear when i get to know my EMI card was temporarily blocked from Bajaj finserv and was told to contact Bajaj Finserv Customer care on their toll free number for knowing the reason for such block and unblocking the same, when i called the customer care toll free number i didn't get proper reply as it was IVR, neither i got proper reply nor an chance to speak to customer care executive. I like to ask the below questions to Bajaj Finserv customer care 1) Like to know why is my EMI card is permanently suspended...??? 2) What was the reason for suspending my EMI CARD?? 3) Why this was not communicated to me earlier when the EMI card was blocked...????? 4) AS CUSTOMER OF BAJAJ FINSERV IT IS MY RIGHT TO KNOW THE REASON FOR SUCH SUSPENSION. When BAJAJ FINSERV IS NOT ABLE TO DISCLOSE THE REASON FOR SUCH SUSPENSION THEN PLEASE ADVICE WITH WHOM I SHOULD ASK FOR THE REASON...???