Bajaj Finance — Ezone and bajaj finance guys fooling people

Ezone — Bajaj finance and ezone made wrong promises. Very bad service. False promise. Bad delivery

I had purchased a TV from Ezone through Bajaj Finance on 8th Jan 2016. Before purchasing I just asked one thing at least 3 times that will I receive the TV by 9th evening. And they said yes so confidently as if I was going to get it the same day and made to pay the amount.
I myself went outside the store to search for a copy center and got all the required documents then and there since their xerox machine was not working.
After that day till today (12 Jan 2016) I have called these people around 50 times however no one knows when the TV will be delivered. Every single time I call them they say it will be done now / today / in some time etc.
I have been harassed till the core. I am frustrated and feel why did I buy a TV.
They say that they will callback however they never callback. They keep you waiting. Make wrong statements. False commitments. My money is stuck. They wont refund. I dont know what to do.

Guys to be blamed are: Sailesh ( salesperson ezone), Deepak (salesperson), Sunil (Bajaj Finance), Zeeya (ezone store manager).
They have been fooling around since last 4 days and every time I call they say that your case is in Pending Approval with Bajaj Finance and will be cleared soon. This is pathetic.

Please don’t believe these guys.


Store location: Infiniti Mall, Malad West, Ezone

Dear Karan,
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.

Regards,
Priya
Team Ezone
Future Group