[Resolved] Bajaj Finance — KINDLY REFUND RS.700 WHICH WAS DEDUCTED EXCESS | |||
From: BISWAL, TAPAS KUMAR Sent: Thursday, December 18, 2014 9:19 AM To: [protected]@bajajfinserv.in Subject: FW: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Importance: High REMINDER 1 WAITING FOR YOUR VALUED REPLY. With Best regards & at your service, Tapas Biswal From: BISWAL, TAPAS KUMAR Sent: Saturday, December 06, 2014 4:33 PM To: [protected]@bajajfinserv.in Subject: RE: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Dear Sirs / Madams, KINDLY RETURN Rs.700/- TO ME within[protected] and confirm PLEASE. Otherwise, I will stop the Last and Final ECS and Pay you the rest amount by cheque. With Best regards & at your service, Tapas Biswal From: BISWAL, TAPAS KUMAR Sent: Friday, September 05, 2014 4:58 PM To: '[protected]@bajajfinserv.in' Subject: RE: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Dear Sirs / Madams, Thanks for delayed answer. You have written that I have given you Invoice BUT THE SAME INVOICE IS LOADED IN MY ACCOUNT 4100CD02191402 BY YOU ONLINE. HOW CAN YOUR ESTEEM OFFICE CAN DO SUCH IRRESPOSIBLE DEDUCTION AND CALCULATION. SECONDLY, YOU ARE DEDUCTING Rs.249/- FOR EMI CARD WHICH IS RECEIVED JUST FEW DAYS AGO. WHY ??? KINDLY RETURN Rs.700/- TO ME PLEASE. With Best regards & at your service, Tapas Biswal From: [protected]@bajajfinserv.in [mailto:[protected]@bajajfinserv.in] Sent: Friday, September 05, 2014 4:16 PM To: BISWAL, TAPAS KUMAR Subject: [External] RE: HI, THIS IS TAPAS KUMAR BISWAL - LOAN ACCOUNT STATEMENT FOR 4100CD02191402 Dear Customer, Thank you for writing to us at Bajaj Finserv. With reference to your query regarding your Loan Account Number 4100CD02191402, we wish to inform you that as per our records your loan is booked for Rs.25, 455/- for 9 months hence amount is divided into 9 equal installments. We have received invoice from your end which shows product cost is Rs. 24, 755/- which needs to be divided into equal installments. Also for EMI card you have paid of Rs.249 . In this case, we wish to inform you that it will take more time to make correction in loan amount, hence for faster resolution we will process the refund of difference amount to you which comes to Rs. 451/[protected] 249 ) We would also like to inform you that the EMI and loan details will remains unchanged as we are refunding the difference amount to you. Therefore we request you to kindly confirm us, so that we will process further. For any further clarifications, please write to us at [protected]@bajajfinserv.in Bajaj Finserv assures you its best service, always. Yours sincerely, Bajaj Finserv Bajaj Finance Ltd. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sir.
Greetings from Bajaj Finserv! At the outset we regret the inconvenience caused. With reference to your post and our discussion, we would like to confirm that we have processed the refund for Rs. 451/- through NEFT. This amount will be credited to your registered bank account in the next 48 working hours. We wish to inform that EMI card comes with a pre-approved limit which can be used to take consumer durable or lifestyle finance product loans from Bajaj Finance Ltd. authorized dealer stores. The fee charged for EMI cards is an one time charge. For more details on EMI cards please visit our website www.bajajfinserv.in or call the toll free number[protected]. For further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
Greetings from Bajaj Finserv! At the outset we regret the inconvenience caused. With reference to your post and our discussion, we would like to confirm that we have processed the refund for Rs. 451/- through NEFT. This amount will be credited to your registered bank account in the next 48 working hours. We wish to inform that EMI card comes with a pre-approved limit which can be used to take consumer durable or lifestyle finance product loans from Bajaj Finance Ltd. authorized dealer stores. The fee charged for EMI cards is an one time charge. For more details on EMI cards please visit our website www.bajajfinserv.in or call the toll free number[protected]. For further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
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4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending