[Resolved]  Bajaj Finance — Pathetic Services on Personal Loan Processing, Calls not picked by Bajaj People

Address:New Delhi, Delhi

1. On 16th January I enquired on Personal Loan 2. On 23rd January Mr.Vicky Sehra called me and enquired on my requirents for Personal Loan and he promptly sent the documentation required (Appreciated) 3. On 24th January, I sent all the documents to Mr.Sehra 4. On 28th January, Mr.Deepak ([protected]@bajajfinserv.in) sent me an email to reply in my official email so that Official email is verified. Within a minute I replied for the same 5. On 28th Mr.Sehra verified and collected all the hard copies 6. On 31st, www.bajajfinance.com shoed status as “ Loan has been disbursed” 7. I was shocked on 5th February 2014 that nothing has been received from Bajaj Finance and reported the same through my official email to Mr.Vicky Sehra 8. Mr.Sehra called me and assured to get in touch 9. My next EMI is due on 5th March 2014 and today is 11th February 10. Till Date I have not received a single Rupee Why it takes 26 Days to process the Loan? Why Bajaj Finance harass its customers like this? Why so much of highly paid inefficient people working in Bajaj Finance? I was advised to contact Mr.Prateek Gupta on Date 10th February by Mr.Vicky Sehra, but even after giving 25 calls Mr.Prateek Guta is not bothered to reply. I sent SMS to know the reason but still there is no response from Mr.Prateek Gupta Such a pathetic Personal Loan processing is not expected from a reputed brand. You do not have good people to represent such a big name. I need resolution to my problem, please put some responsible person on my task My Loan Application Number is : [protected] My Loan Account Number is: 401SPL 0165 4786 Request put on your website are never resolved, it shows Pending for next one year and still it is same, You may like it to keep it same till your retirement.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Customer,

With reference to your discussion, with our personnel we wish to inform you that your complaint is resolved satisfactorily. In future we request you to write to s at [protected]@bajajfisnerv.in to assist you further.

With regards,

weCare
Bajaj Finserv Lending

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