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Thanks, anyways it was not any query. I wrote to you to let you know poor performance of your firm. Nothing else.
Dear Sir,
With reference to your post and our discussion, we would like to inform you that for any consumer durable loan approval our Credit policy looks into various parameters which include CIBIL score, Profile, Current liabilities etc. Also the right to approve or reject any loan applied for lies with Bajaj Finserv.
Also we would like to inform you that EMI card is optional and solely depends upon the customer to avail the EMI card with an additional charge of Rs. 249/-.
We thank you for your feedback, this will further help us strengthen our processes.
For any further clarification, please write to us at [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
With reference to your post and our discussion, we would like to inform you that for any consumer durable loan approval our Credit policy looks into various parameters which include CIBIL score, Profile, Current liabilities etc. Also the right to approve or reject any loan applied for lies with Bajaj Finserv.
Also we would like to inform you that EMI card is optional and solely depends upon the customer to avail the EMI card with an additional charge of Rs. 249/-.
We thank you for your feedback, this will further help us strengthen our processes.
For any further clarification, please write to us at [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
Rather than posting here your company portfolios ask your firms representative Mr. Satish posted at M/s Ravi Enterprises, Bathinda who asked us that EMI card is mandatory and one has to pay for it.
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Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending