[Resolved]  Bajaj Finance — wrong loan account added by bajaj

Address:Jabalpur, Madhya Pradesh

dear sir, i rishu jain. i have a CD loan with bajaj finserv. i already paid 5 emis of my loan.(statement of my account attached)but suddenly bajaj started a new loan of same amount. take some necessary action otherwise i will take legal action on bajaj finserv. regards rishu jain [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/ Madam.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post we tried calling you but could not reach you. At the outset we regret the inconvenience caused. While we have checked our records, we see that you had given a confirmation through the signature on the loan documents to process the loan with insurance. We understand that there could have been a communication gap and our sales team would get in touch with you for the same. We request you to give us additional 24 to 48 working hours to get back to you. For any clarification, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post we tried calling you but could not reach you. At the outset we regret the inconvenience caused. we wish to inform you that, as per your request Insurance 465BAL05295645 has been cancelled and a refund of Rs. 664/- has been processed via online transfer to your bank account registered with us and the amount will get credited in 3 - 4 working days. For any clarification, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending

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