[Resolved]  Bajaj Finance — WRONG MESSAGE FOR EMI FROM BAJAJ FINANCE

Address:Bangalore, Karnataka

I AM MUTHU CHEZHIAN.I SURPRISED TO GOT MOBILE MESSAGE DATED ON 31STjan WHICH MENTIONED THAT Hi EMI of Rs 2467/- for Loan #4480CD05467371 IS DUE ON05-FEB-15. Keep your INDB bank A/C XX6813 Funded 3 days prior. I HAVE NOT RECEIVED ANY OF BAJAJ FINANCE LOAN OR ANY OTHERBANK LOAN RECENTLY. I GOT SUPRISED ANDSHOCKED TO SEE THIS MESSAGE. WITHOUT GETTING ANY LOAN HOW WILL I PAY EMI FOR THE LOAN ACCOUNTNUMBER MENTIONED ABOVE.. I NEED TO KNOW WHY THIS MESSEGE SENT TO ME FROM BAJAJFINANCE LTD. PLEASE REPLY ME AS SOON AS POSSIBLE. REGARDS M.muthu Chezhian. [protected]@gmail.com Mobile: [protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sir.

Thank you for sharing your details. We have forwarded your issue to the concern department and we ensure it is resolved soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv
Dear Sir.

Greetings from Bajaj Finance Ltd. At the outset, we regret the inconvenience caused. With reference to your post and our discussion, we wish to inform that, due to an inadvertent error your mobile number was wrongly linked to loan of another customer. We have made the required changes in our records and deleted your mobile number as you have not taken any loan from us. For any further information, please feel free to write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv

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