Bajaj Finserv — Abruptly deducted 3541 rs (six months ago) and not refunded yet

Nileshpinge

Address:

400708

In May/2015, I bought LG airconditioner and refridgerator from Kings Electronics (Airoli) and i have financed by Bajaj Finance. As per plan, they have given me the details that one EMI is 2249 rs and second EMI is 1550. But on 02/Jun/2015, they have deducted 3541 rs. from my bank account and on 06/Jun/2015, they called me and said your amount has been bounced and you have to pay again and I paid 2249 again on same day. I have raised complaint approx. 10 times with my bank account statement and also visited Bajaj Finance office (Thane) 3 times but still I dont get my money back till date. On every visit, they told me you will get your amount withing 10 days. From last 6 months I am taking follow ups but not getting my money back. Please help me for getting my money back. My Bajaj Finance loan accounts are: 4050CD09888697 and 4050CD09635270. One more account is showing which is not active: 4050CD09635256.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Nilesh, we regret the inconvenience. By your complaint, we understand that you are not happy with our services and we wish to inform that we have noted your complaint details and shall address this on priority. We shall revert to you at the earliest. Meanwhile, it will be great if you could help us with your contact details, we shall have a representative get in touch with you. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv