Bajaj Finserv — Additional charges collecting

Address:Andhra pradesh

Am one of the customer FINSERV EMI CARD. At first when I have made a first purchase on EMI there will be a charges for first transaction and for further no charges will be there like wise I have got a confirmation. Now on every purchase of first EMI they are collecting charges. For me they have collected 332.00 ₹
Convenience fee : 119.00₹
Processing fee : 117.00 ₹
Cibil Report : 32.00 ₹
They have collected.
What are these charges they are collecting from customers. Even they can't wait to collect the charge if EMI payment doesn't receive on time. But why they are not able update on the same time in applications or in online about the transactions. Only if we go through the statement we can know about the money deductions. On application top why they are uploading all the details. Seriously hidden charges is heavily they are collecting. This is unfair.
Was this information helpful?
No (0)
Yes (0)
Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information