Am one of the customer FINSERV EMI CARD. At first when I have made a first purchase on EMI there will be a charges for first transaction and for further no charges will be there like wise I have got a confirmation. Now on every purchase of first EMI they are collecting charges. For me they have collected 332.00 ₹
Convenience fee : 119.00₹
Processing fee : 117.00 ₹
Cibil Report : 32.00 ₹
They have collected.
What are these charges they are collecting from customers. Even they can't wait to collect the charge if EMI payment doesn't receive on time. But why they are not able update on the same time in applications or in online about the transactions. Only if we go through the statement we can know about the money deductions. On application top why they are uploading all the details. Seriously hidden charges is heavily they are collecting. This is unfair. Was this information helpful? |
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