[Resolved]  Bajaj Finserv — auto charge card fees -117 rs a/c no. 4130cd00074423

Address:390022
Website:www.bajajfinserv.in

Dear sir,

With reference to my account no. 4130cd00074423, i have closed this account last year and i have got the refund of annual card fees 99.00 after the file this complaint, and same they have charged for this year - rs 117.00 from my saving account.

I am requesting to you for refund this amount. I have already filed this complaint as well as thru mail - my gmail id - [protected]@gmail.com.

This loan i have repaid before 6 years. And how they have charged thru ecs payment directly from my account.

Thanking you,
Yours faithfully,
Tushar prajapati
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Oct 22, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
Complaint comments 

Comments

To Bajaj Finserv Team,

Guys, this is ridicules. Even after me telling that I do not want any card and it should be cancelled. I have again been charged Rs. 117 on 23rd July. I was charged like this earlier too without my consent. Request you to refund this . Below is the email confirmation of cancellation. You can call me on [protected].

Regards
Vivek

From: Wecare
Date: Friday, July 20, 2018 at 12:44 AM
To: Vivekanand Biradar
Subject: EMI card

Dear VIVEKANANADA,

Greetings from Bajaj Finance Ltd!

With reference to your email regarding EMI card, we would like to inform you that your EMI card ending 7534 has been successfully blocked in our records.

Now, you can submit or surrender your EMI card at your nearest branch.

For an easier and faster access to your complete account details and statements, use following service channels;

Your own portal- http://bit.ly/ExperiaPortal | Mob App download- http://bit.ly/BFL-Mob-App | Insta-SMS-http://bit.ly/SMSCodes | Other ways to reach us- http://bit.ly/Contact-BFL

It is our constant endeavor to ensure you have our best attention at all times.

Should you require any additional assistance, please do write to us at [protected]@bajajfinserv.in.

Please note: Bajaj Finserv or any representatives never Email or call over phone to ask for personal information, password or one time password SMS details (OTP). Never share any such details to anyone.

For a speedy resolution, it is best to email us from your registered email ID. If, however, you are writing to us from an unregistered mail id, we request you to mention your Loan Account Number in the subject line. Do check SPAM/ TRASH folder, in case of non-receipt of Email.

We at Bajaj Finserv assure you of our best service and attention, always

Warm Regards,
Bajaj Finserv.Image removed by sender.

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