[Resolved]  Bajaj Finserv — Bajaj Finserv - 4050CD02057549 and 4050CD[protected] EMI Mandate Rejected by Bank

Address:Mumbai City, Maharashtra

Hi, I just received an SMS stating "Dear Customer, your EMI mandate is rejected by your bank. While we will attempt to reprocess your payment, we request you to register mandate and send a copy to BFL". 1. Can you please tell me what this means ? Does 'mandate' refer to the EMI form that I filled in while taking the loan ? 2. How do I go about getting a copy and registering with with my bank ? 3. Is it possible to know the reason why the mandate was rejected ? 4. Can you tell me the a/c for which this rejection was given, since I have two loan a/c numbers ? Regards, Gaurang Sampat
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Mr.Sampat,

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Mr.Sampat,

We wish to inform you that you have received a detailed mail from us stating the steps to follow for swapping and you would be sending the new ECS mandate on the Pune address mentioned in the mail.
In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.

With regards,

WeCare
Bajaj Finserv Lending
Dear Team,

I already received an email from [protected]@bajajfinance.com with the subject "ECS Mandate towards EMI Payment rejected by your bank" and a specific set of instructions to email some forms to an address @Viman Nagar Pune.

But the address and the steps mentioned in the email on 18th are different and to be honest, slightly wierd. The email on the 18th expects me to send two signed blank cheques (not cancelled) . I really don't know if that is possible.

Plus, I have already submitted most of the documents with the ECS mandate forms duly stamped from the bank in response to the earlier email.

Is it possible for some representative to call me @[protected] ?


Regards,
Gaurang Sampat.
Dear teamToday was my ecs mandate date i submitted all documents required to the agent also i got a ecs mandate reject message i verified from bank the signature was correct as per records iam not sure if bajaj finance wants to peanilise people with silly reasons i am not recommending any one for bajaj .this is worst also i dont want to get peanilse for bajaj agent delay the process kindly dont peanilise
raju.[protected]@gmail.com

not respond

Not respond my call n not collect my documents for my personal loan

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