Bajaj Finserv — Behaviour of collection executives

Address:Thillai nagar, Trichirapalli

I have taken a product loan of 25000 loan no: LAN 4480CDGS043994 and LAN 448BEWGS044154, from Bajaj Finserv on Feb'21. Nearly I have payed 9 months. Unfortunately I missed my 10th due. The collection executive called me, to pay the amount I also told him I am in work. So I send money to account transfer but unfortunately amount debited and not credited to him so I ask him to wait. The next day I sent a message the amount will be credited in my bank. but he asked to pay by cash. Next two days I was out of station and I had an emergency and spent the due amount. I should have enough balance to pay. Collection executive ([protected]) came to my home 12.12.21and drank too. His tone of language and behaviour not as I expected.

He used to attack us personally in words . They again and again piont out it loudly that " you only said that you pay it on date and we need it today. We have no option, you should pay, if you cannot pay it, then why you borrow the loan.

He called his higher official by call and that person also came here. I said them " collect it by night 8pm" but the collection executive was drank and behave hardly at last I shouted at him and sait him to go and complain.

Iam typing this for the collection executive behaviour was verd bad and they should know how to handle the customer particularly ladies .
It hurting the whole family including children.
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