Bajaj Finserv — Blue star 3star split ac - bajaj finance

Address:	Ludhiana, Punjab, 141010
Website:	www.bajajfinserv.com

Hi

This is in regard with the loan no: 4260cd21372351. Let me know the filing charges imposed on this account.

Billing amount : 38, 000 inr which includes indoor & outdoor unit of blue star 3star split ac, stabiliser, fitting.

Ac ( i & o unit ) - 35, 000 inr
Stabiliser : 2, 000 inr
Fitting charges : 1, 000 inr

Downpayment : 10, 350 inr

If i exclude the stabiliser & fitting charges which is 3, 000 inr from 10350 inr so downpayment for ac is 7, 350 inr. Total amount which needs to be settled through 8 emis should be 27, 650 inr, splitting it into it should be 3455 inr. After checking the loan statement it states that processing fee is zero ( nil ).

Why i'm paying 100 inr extra every month ? The finance guy told me that there will be 2% to 2.5% charges but why it is not showing on my account.

On asking the person who did the finance he says few things can't be disclosed online as there is various type of charges hidden. I have to visit him for this as he can't mail me the same. Why ? Why processing fees is zero on your customer portal. Extra charges are going to their own wallet. Processing charges and filing charges is one and the same thing as per my knowledge. Why there is no transparency with the consumer on this thing.

Please look into this matter.