Bajaj Finserv — Cancellation of bajaj estore order | |
I placed an order on 22nd March 2021. As there was an issue on the address, I called the customer service within 24 hours to cancel the order. The agent I spoke to confirmed that the order has been cancelled now and that I would receive a confirmation within 48 hours. (I have the entire call recording to proof). I did not receive any confirmation, then I emailed them several time but all I received is automated responses. Then yesterday I received a confirmation that My order have been confirmed and will be processed. I call the customer service again and to my surprise when I asked if the order have been cancelled or not, they said there is no cancellation request placed.(again I have the entire call recording) She gave me the bajaj estore customer care number and said they would cancel it, I called the number the agent gave, but it is promting that the number doesnt exist. I tried searching that number in the entire website but no where the number can be found. This is a complete harrasment and the balance from my emi card has also been deducted. Was this information helpful? | |
Bajaj Finserv customer support has been notified about the posted complaint. | |
Add a Comment | |
31%
Complaints
6835
Pending
0
Resolved
2026
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Bajaj Finserv contact information
Post your Comment