[Resolved]  Bajaj Finserv — Card Blocked

Address:Hyderabad, Andhra Pradesh

Hi sir, I am M VENKATA RAO, CARD NO:-[protected], i am using Bajaj finservlending card since so many years. I have taken 5 loans and 1 insurance on that card and cleared it in time, but unfortunately my card had been blocked saying that total outstanding amount:- 3675.00. They did not intimate us why they have blocked the card. i want to know the information as soon as possible why my balance is showing me 3675.00 and why the card has been blocked. For your clear information i am attaching my loan details you can verify it.
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Aug 13, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir/ Madam.

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post and our discussion, we would like to inform you that due to an inadvertent error from our end the ECS for the 1st installment for your Loan Account 400BAL00513847 was not presented to your bank. Hence your Insurance Loan Account 400BAL00513847 has an outstanding of Rs. 2742/-. The break up of the same is as mentioned : outstanding Principle Amount- Rs. 1392/- and Penal charges - Rs. 1350/-.
We request you to please make a payment for the principle o/s amount by visiting the nearest branch. You could alternatively also make a payment online by visiting our website www.bajajfinserv.in.
As a service gesture, we have waived off your penal charges.
With reference to your query on your EMI card, we would like to inform you that we are currently in process of resolving your query and shall revert back in the next 2-3 working days.
For any further clarifications, do write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post, we would like to inform you that we have received your outstanding amount and the same is been adjusted towards your loan account. We would like to inform you that your Loan Account Number – 4000CD00500312 & 400BAL00513847 stands closed in our records. We have sent across your NOC in a separate email to your registered email id.
We would like to inform you that your EMI card is been blocked for 105 days inline with our credit policy. We have sent you the details on the same on your registered email id. For any further clarifications, do write to us on [protected]@bajajfisnerv.in

With regards,

WeCare
Bajaj Finserv Lending
i try to first time use accepet platyinum emi card but 2nd time use in no oprate will card card blocked so open the platinum emi card bajaj finserv
card no : [protected]

loan account maaf

Hello sir, i m rahul jo ranjeet kumar ka bhai hai, meri request hai ranjeet kumar ne kraz jyada hone pr socaoit kr li hai. Usne aapke yhase loan lle rkha hai use maaf kre plzzzzzzz

enquiry for balance

sir, i dont know my EMI account number my mobile number is [protected] plz tell me how can see my statement. Regards, Shakila s nair

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